Terms of service
Terms & Conditions and Customer Information
I. Terms & Conditions
§ 1 Basic Provisions
(1) The following Terms & Conditions apply to contracts concluded with us as the provider (Dilyara Minnibaeva) via the website https://strick-und-glueck.de/. Unless otherwise agreed, the inclusion of your own terms and conditions is expressly rejected.
(2) A “consumer” within the meaning of the following provisions is any natural person who enters into a legal transaction for purposes that predominantly are outside his or her trade, business, or profession. A “business” (or “entrepreneur”) means any natural or legal person or a partnership with legal capacity that, when entering into a legal transaction, acts in the exercise of its commercial or independent professional activity.
§ 2 Conclusion of the Contract
(1) The subject of the contract is the sale of goods.
(2) By listing the respective product on our website, we make you a binding offer to conclude a contract via the online shopping cart system under the conditions specified in the product description.
(3) The contract is concluded via the online shopping cart system as follows:
The goods intended for purchase are placed in the “shopping cart.” You can access the “shopping cart” at any time via the corresponding button in the navigation bar and make changes there.
After accessing the “checkout” page and entering the personal data as well as the payment and shipping conditions, the order data will be displayed again as an order summary.
If you use an instant payment system (e.g., PayPal / PayPal Express, Amazon Payments, Sofortüberweisung), you will either be directed to the order overview page in our online shop or to the website of the provider of the instant payment system.
If you are redirected to the respective instant payment system, you will make the appropriate selection and/or enter your data there. Finally, you will be shown the order data as an order overview on the website of the provider of the instant payment system or after being redirected back to our online shop.
Before submitting the order, you have the opportunity to review the information in the order overview once more, to change it (also using the “back” function of the Internet browser), or to cancel the order.
By submitting the order via the corresponding button (“purchase” or similar designation), you legally declare the acceptance of the offer, thereby concluding the contract.
(4) Order processing and transmission of all information required in connection with the conclusion of the contract are carried out by e-mail, partly in an automated manner. You must therefore ensure that the e-mail address you have provided to us is correct, that receipt of the e-mails is technically ensured, and in particular that it is not blocked by SPAM filters.
§ 3 Conclusion of the Contract for Courses
(1) The subject of the contract is the provision of courses.
By listing the respective course offer on our website, we make you a binding offer to conclude a contract via the online shopping cart system under the conditions specified in the respective course description.
(2) The contract is concluded via the online shopping cart system as follows:
The courses intended for booking are placed in the “shopping cart.” You can access the “shopping cart” at any time via the corresponding button in the navigation bar and make changes there. After accessing the “checkout” page and entering the personal data as well as the payment conditions, the order data will be displayed again as an order summary.
If you use an instant payment system (e.g., PayPal / PayPal Express, Amazon Payments, Sofortüberweisung), you will either be directed to the order overview page in our online shop or to the website of the provider of the instant payment system.
If you are redirected to the respective instant payment system, you will make the appropriate selection and/or enter your data there. Finally, you will be shown the order data as an order overview on the website of the provider of the instant payment system or after being redirected back to our online shop.
Before submitting the order, you have the opportunity to review the information in the order summary once more, to change it (also using the “back” function of the Internet browser), or to cancel the order.
By submitting the order via the corresponding button, you legally declare the acceptance of the offer, thereby concluding the contract.
(3) Order processing and transmission of all information required in connection with the conclusion of the contract are carried out by e-mail, partly in an automated manner. You must therefore ensure that the e-mail address you have provided to us is correct, that receipt of the e-mails is technically ensured, and in particular that it is not blocked by SPAM filters.
§ 4 Performance of Services for Courses
(1) The courses will be conducted in the form described in the respective offers at the agreed dates.
(2) If the performance of the courses depends on the number of participants, the minimum number of participants shall be stated in the respective offer.
If the minimum number of participants is not reached, we will inform you at least 7 days before the start of the course in text form (e.g., by e-mail) that the booked course will not take place. Any payments already made will be refunded immediately in this case.
(3) In the event of the cancellation of an individual session due to the short-term unavailability of the instructor for health reasons or for another important reason, any payments already made will be refunded immediately.
In the case of events consisting of several sessions, if one session is cancelled due to the short-term unavailability of the instructor for health reasons or for another important reason, the cancelled session will be rescheduled on an alternative date.
(4) In connection with the use of course rooms and facilities, you must comply with the house rules posted on site. You must follow our instructions or those of the instructor.
§ 5 Withdrawal / Cancellation
(1) You may withdraw from the contract free of charge up to 10 days before the start of the course. The withdrawal must be made in text form (e.g., by e-mail). The decisive date for compliance with the deadline is the date of receipt of the notice of withdrawal by us.
Less than 10 days before the start of the course, withdrawal is no longer possible.
(2) In the event of non-participation or partial participation in the booked course, no refund of course fees is possible.
(3) The statutory right of withdrawal remains unaffected and applies irrespective of the existence or non-existence of this additional right of withdrawal.
§ 6 Substitute Participants
You may name a substitute participant at any time before the start of the course. No fees will be charged for this rebooking.
§ 7 Special Provisions on Offered Payment Methods
(1) Payment via Klarna
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna in each case:
- Sofortüberweisung (Immediate Transfer): Available in Germany and Austria. Your account will be debited immediately after placing the order.
Further information and Klarna’s Terms & Conditions can be found here. General information about Klarna can be found here. Your personal data will be processed by Klarna in accordance with the applicable data protection regulations and as described in Klarna’s Privacy Policy.
More information about Klarna can be found here. The Klarna App can be found here.
§ 8 Right of Retention, Retention of Title
(1) You may only exercise a right of retention insofar as it concerns claims arising from the same contractual relationship.
(2) The goods remain our property until full payment of the purchase price has been made.
§ 9 Warranty
(1) The statutory warranty rights for defects apply.
(2) As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects, and transport damage and to notify us and the carrier of any complaints as soon as possible. Failure to do so has no effect on your statutory warranty rights.
§ 10 Choice of Law
(1) German law shall apply. For consumers, this choice of law applies only insofar as the protection granted by mandatory provisions of the law of the state of the consumer’s habitual residence is not withdrawn (principle of favorability).
(2) The provisions of the UN Convention on Contracts for the International Sale of Goods (CISG) do not apply.
II. Customer Information
1. Identity of the Seller
Dilyara Minnibaeva
Wincklerstr. 6
20459 Hamburg
Germany
Telephone: +494046995583
E-mail: info@strick-und-glueck.de
We are neither willing nor obliged to participate in dispute resolution proceedings before consumer arbitration boards.
2. Information on the Conclusion of the Contract
The technical steps leading to the conclusion of the contract, the conclusion of the contract itself, and the options for correction are carried out in accordance with the provisions set out under “Conclusion of the Contract” in our Terms & Conditions (Part I.).
3. Contract Language, Storage of Contract Text
3.1. The contract language is English.
3.2. The complete contract text is not stored by us. Before submitting the order via the online shopping cart system you can print out the contract data using the print function of your browser or save it electronically. After we receive your order, the order data, the legally required information for distance contracts, and the Terms & Conditions will be sent to you again by e-mail.
4. Essential Characteristics of the Goods or Services
The essential characteristics of the goods and/or services can be found in the respective offer.
5. Prices and Payment Terms
5.1. The prices listed in the respective offers as well as the shipping costs represent total prices. They include all price components including all applicable taxes.
5.2. The shipping costs incurred are not included in the purchase price. They can be accessed via a correspondingly designated button on our website or in the respective offer, will be shown separately during the ordering process, and are to be borne by you additionally unless free shipping has been promised.
5.3. Costs incurred for the transfer of funds (transfer or exchange rate fees charged by financial institutions) are to be borne by you in those cases where the delivery is made to an EU member state but the payment is initiated outside the European Union.
5.4. The payment methods available to you are indicated via a correspondingly designated button on our website or in the respective offer.
5.5. Unless otherwise specified for the individual payment methods, the claims arising from the concluded contract are immediately due for payment.
5.6. Unless otherwise agreed, in the case of course bookings, payment must be made on-site at the latest on the date of the course before the start of the course; otherwise, there is no entitlement to participate.
6. Delivery Conditions
6.1. The delivery conditions, the delivery date, and any existing delivery restrictions can be found via a correspondingly designated button on our website or in the respective offer.
6.2. Insofar as you are a consumer, it is legally regulated that the risk of accidental loss and accidental deterioration of the sold goods during shipment passes to you only upon delivery of the goods to you, regardless of whether the shipment is insured or uninsured. This does not apply if you independently commission a transport company not named by the entrepreneur or another person designated to carry out the shipment.
7. Statutory Warranty Rights
The warranty is governed by the provision “Warranty” in our Terms & Conditions (Part I.).
These Terms & Conditions and customer information were created by lawyers specialized in IT law at Händlerbund and are continuously reviewed for legal compliance. Händlerbund Management AG guarantees the legal security of the texts and is liable in the event of warnings (cease-and-desist letters). Further information can be found at: https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service.